Mineral Pour / Information

A question before the next pour?

For product, compatibility or order-reference questions, write to support@mineralpour.shop. Include the model name and, if you have one, your order reference.

Please do not send card numbers, security codes, passwords or identity documents. For a replacement base, the family marking from the underside is more useful than sensitive account information.

Tell us which kettle you are considering and how much water you normally prepare; that context helps keep product questions specific.